■ Talking Points for Customers
– Hardware: “Our vapes are made with all-glass hardware and ceramic coils — no plastics or metals.”
– Craftsmanship: “Every cartridge is bottom-filled by hand for quality and consistency.”
– Flavor: “We only use cannabis-derived terpenes for authentic strain flavor — never cheap botanical terpenes.”
– Exclusivity: “Canna Caviar is exclusive — this is the only dispensary in town that carries it.”
– Pre-rolls: “Our pre-rolls are made with 100% top-shelf flower only — no shake or trim.”
– Customer Experience: “Many customers tell us they come back for the flavor and smooth experience.”
■ Compliance Guidelines for Staff
■ Do not say products “cure,” “treat,” or “heal” conditions.
■ Do not recommend products as medicine.
■ Do describe flavor, aroma, craftsmanship, exclusivity, and customer satisfaction.
■ Do share strain types (indica, sativa, hybrid) and their common associations (uplifting, relaxing, etc.), but phrase them
as general experiences customers often report, not guarantees.
■ FAQs
Q: Why are these vapes more expensive than others?
A: They use all-glass hardware and cannabis-derived terpenes, which cost more to produce but deliver the cleanest, most
authentic flavor.
Q: Are these safer than other vapes?
A: All hardware is glass and ceramic — no plastics or metals touching the oil, so customers get a clean experience.
Q: Why does Canna Caviar taste different?
A: We only use cannabis-derived terpenes, not botanical or hemp-based ones, which gives a strain-true flavor.
Q: What makes your pre-rolls different?
A: They’re rolled with 100% premium flower — no shake or trim.
Q: Why can’t I find Canna Caviar everywhere?
A: We are exclusive to one dispensary per town (3-mile radius in larger towns), so our partners offer something unique.
■ Reminder: Always keep language compliance-safe. Talk about craft, quality, exclusivity, and customer feedback —
never about medical outcomes.